Get in Touch With Us

Have a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a bonus offer? This page covers how to reach the team behind Poker Sites and what happens once your message lands in our inbox.

The Best Way to Reach Us

Email is the most reliable route to our team. Send your message to [email protected] and a real person will read it — we don't rely on canned auto-replies to close out enquiries. Including a short line on what your message is about (a bonus term question, a correction, a partnership enquiry) helps us route it to the right person faster.

We aim to reply within two business days. During periods when we're updating rankings across multiple real money poker apps, it can occasionally take a little longer, but every message gets a response.

What You Can Get in Touch About

  • Review accuracy — If a welcome bonus, deposit method, or licensing detail for any operator on our list looks out of date, tell us. We recheck material terms regularly, but operators change offers without notice.
  • Site suggestions — If there's a poker app or cardroom you think we should be researching for a future update, let us know which one and why it matters to you (traffic, game formats, region availability).
  • Methodology questions — If you want more detail on how we scored a particular site — traffic and liquidity, rake structure, mobile client quality, cash-out speed — ask and we'll walk you through our reasoning.
  • Commercial and partnership enquiries — If you represent an operator or affiliate network and want to discuss a listing, say so upfront along with your organisation's name.
  • Responsible gambling concerns — If you or someone you know is struggling to control their gambling, please mention this in your message so we can point you toward appropriate support, or contact the National Problem Gambling Helpline directly at 1-800-GAMBLER.

Why We Ask for Detail

Poker site reviews involve a lot of moving parts — bonus terms, playthrough requirements, state-by-state availability, payment processing times. When you tell us exactly which site, which page, or which figure you're asking about, we can check it against our records and respond with something useful rather than a generic reply.

A Note on What We Do and Don't Cover Here

This contact page is for questions about our site and its content. If you're looking for a side-by-side breakdown of real money poker apps, deposit bonuses, or state licensing, that lives on our main comparison pages rather than here. Readers researching alternatives outside the regulated poker market, for instance sites operating outside standard restrictions, may also want to look at our page on non-GamStop casinos for related coverage.

Keeping Our Content Honest

We disclose commercial relationships clearly: some of the operators mentioned on this site may pay a referral fee if you sign up through a link on our pages. That relationship never decides how a site is ranked or reviewed — our ratings reflect our own research into licensing, traffic, game selection, and payment reliability. If you believe a review has understated a risk, overstated a bonus, or missed a licensing detail, we want to hear about it directly.

Playing Responsibly

Online poker involves real financial risk, and no site or strategy removes that risk. Our content is intended for adults of legal gambling age in their state — 21 and over in most US states, 18 and over where permitted by state law. If gambling stops being enjoyable or starts affecting your finances, relationships, or wellbeing, free and confidential help is available through the National Problem Gambling Helpline at 1-800-GAMBLER. If you write to us about a personal concern, we'll treat it seriously and point you toward the right resources rather than toward a poker recommendation.

Whatever the reason for getting in touch, thank you for taking the time to write in. We read every message and use the feedback to keep our reviews accurate and useful for the next reader.